Terms of Service

About these terms

Our Weddings (https://wedding.zerodown.top) is a service for making wedding websites. It is provided by Ruben Cipriano, Sole trader (Empresário em Nome Individual), established in Portugal — the full details are in the imprint. These terms apply to everyone who uses it: couples who create a wedding site (and the people they add to help run it), and guests who visit a site, reply to an invitation, upload photos or play a wedding quiz. By using the service you agree to them.

Buying a paid plan is also covered by our Terms of Sale. What we do with personal data is in our Privacy Policy, and the way we handle your guests' data for you is in our data processing agreement.

Accounts

You sign in with an account you already have elsewhere (for example Google), so we never hold a password for you. You must be at least 16 to create an account. You are responsible for what happens under your account, and for keeping access to the sign-in account you use. You can download your data or delete your account at any time. Guests do not need an account to visit a site or reply to an invitation; whether uploading photos needs one depends on how the couple set up their site.

For couples: your wedding site

You decide what your site shows and what it asks your guests. Only publish what is yours to publish — names, dates, places, photos and, if you add a gift section, your payment details — and get the agreement of the people you name or show. For the personal data your guests give you through your site, you are the controller and we handle it on your behalf under our data processing agreement, which forms part of these terms.

Gifts are sent directly from your guests to you, using the details you publish. We are not a party to those payments, we never receive or hold that money, and we cannot refund or trace them.

Your content

You keep ownership of everything you upload or write. So that we can run the service, you allow us to store it, copy it, and show it to the people your site is meant for, and to make the technical copies that requires: smaller versions of photos, videos converted to play on phones, copies with location data removed, and backups. We use that permission only to provide the service, and it ends when the content is deleted (backups age out on the schedule in our Privacy Policy).

You confirm that you have the right to share what you upload, and that it is not unlawful, hateful, harassing or infringing. Please only upload photos of other people that they would be happy to see on the site. Photos and videos that show children are the responsibility of the person who uploads them and of the couple whose site shows them: upload them only if you have the right to, including the agreement of a parent or guardian. If you upload music for your venue slideshow, you are responsible for having the right to play it there, because you made it or have a licence for it.

Reporting content, and how we moderate

Anyone looking at a gallery — no account needed — can report a photo or video, choosing a reason (illegal content, nudity, harassment, privacy, spam, or something else) and adding details if they want to. A report goes to the couple's moderation list and is visible to us. Whoever reports can also leave their name and email address — it is optional — so we can tell them what was decided.

A reported item is taken out of the public gallery automatically as soon as three different people have reported it, or straight away if it is reported as illegal. The couple or we then look at it and either remove it or put it back. Couples can also choose to approve every guest upload before it appears. Every upload is checked for malware and refused if it is infected. Every guest photo and video is also screened automatically, on our own servers, for sexually explicit content: anything it flags is held back from the gallery and the slideshow until the couple or we review it, and is then either published or removed. Nothing is decided by the machine alone.

When a photo or video is removed or hidden because of a report, we explain the decision and the reason for it to the person who uploaded it, when we can reach them — a guest who uploaded without an account may leave us no way to.

We may remove content, or suspend an account, that breaks these terms or the law. If we have taken a decision about your content or account and you disagree, write to [email protected] and a person will look at it again. The same address is where to send a notice of illegal content outside the report button, and it is our point of contact for authorities under the EU Digital Services Act (English or Portuguese).

Availability

We work to keep the service running, but there is no uptime guarantee or service level agreement. If our main server is unavailable, a read-only copy may answer instead: you can still open wedding sites and their photos, but replying, uploading, signing in and paying are paused until the main server is back. Photos uploaded in the last hour or so before an outage may be missing from that copy until then.

Paid plans

Some features need a paid plan. Prices, what each plan includes, and how renewal, cancellation, refunds and your right of withdrawal work are in our Terms of Sale and on the pricing page.

No warranty & liability

The service is provided "as is" without warranties. To the extent permitted by law, the operator is not liable for indirect or consequential loss. Nothing here limits rights that cannot be limited by law, including your statutory rights as a consumer.

Changes to these terms

When we change these terms we update the date at the top of this page. If a change matters to you, we will tell account holders by email before it takes effect.

Law and disputes

These terms are governed by Portuguese law. If you are a consumer, you keep the protection of the mandatory consumer rules of the country you live in, and you can bring a claim there. How complaints and consumer dispute resolution work is set out in the Terms of Sale.

Contact

Questions or help: email [email protected], or message us on WhatsApp. Legal notices and data-protection requests: [email protected]. All our contact details are in the imprint.